Terms and Conditions

Welcome to Pick Perfect. By using our website https://www.pickperfect.com.au (the Site) and our services, you agree to the following Terms and Conditions. If you do not agree, please do not use the Site.

These Terms apply to all users, whether you are a customer seeking services or a business offering services.

About Pick Perfect

Pick Perfect provides a platform to connect customers with service providers (for example, moving companies). We facilitate introductions and make it easier to find the right service for your needs.

Please note: Pick Perfect is not directly involved in the contracts or transactions between customers and service providers. We do not guarantee the quality, reliability, or financial standing of any service provider.

Using the Site

You may use the Site for personal, non-commercial purposes. You may download information from the Site for personal use, but you must not:

• Reproduce, redistribute, or sell the content
• Upload content to other websites without permission
• Modify the Site's layout, software, or code

All intellectual property on the Site belongs to Pick Perfect unless otherwise stated. You may not use it without our written consent.

Customer Responsibilities

If you are a customer requesting a service:

• You are responsible for evaluating any quotes or services offered
• Pick Perfect is not liable for any loss, cost, or damage resulting from your engagement with a service provider
• Make reasonable checks on service providers before accepting a quote

Businesses Using the Site

If you are a business providing services through Pick Perfect:

• You must comply with all relevant laws, regulations, and industry standards
• You must provide accurate information about your services
• You are responsible for honouring quotes submitted to customers
• Pick Perfect does not guarantee jobs or payments; you are solely responsible for any agreements you make

Fees and Payments

• Using the Site is free for customers to submit requests
• Businesses may pay fees to access or respond to requests (where applicable)
• Pick Perfect is not responsible for payments between customers and businesses
• Any payments or agreements are solely between the customer and the business

Communications

Emails, messages, or notifications sent through the Site are considered part of the Pick Perfect service. You may opt out of marketing messages by updating your preferences on the Site or contacting us directly.

Limitation of Liability

Pick Perfect is not liable for:

• Errors, delays, or omissions on the Site
• Any loss or damage caused by using information or services provided by businesses on the Site
• Disputes between customers and businesses

You accept responsibility for the safe use of your computer and software when accessing the Site.

Termination

Pick Perfect may suspend or terminate access to the Site at any time without explanation. We are not liable for any loss or inconvenience caused by termination.

Intellectual Property

By submitting content, quotes, or materials to the Site, you grant Pick Perfect a worldwide, non-exclusive licence to use, reproduce, and display that material for the purposes of operating the Site.

Refund Policy

Fees paid for services (if any) are non-refundable unless otherwise stated. Pick Perfect may, at its discretion, offer credits or refunds in specific cases.

Disputes and Jurisdiction

These Terms are governed by the laws of Australia. You agree to the jurisdiction of the courts in Australia for any disputes. If any part of these Terms is invalid, the remaining provisions remain in effect.

Code of Conduct

All users of Pick Perfect must:

• Treat others respectfully and not engage in offensive or discriminatory behaviour
• Businesses must provide services professionally and honour agreed quotes
• Users must not post false reviews or attempt fraud
• Businesses are responsible for all costs or legal obligations arising from their service agreements